After the online booking is completed, you will receive a confirmation e-mail with full order information. In any case, check the accuracy of all details specified by you while booking. If you did not receive the confirmation e-mail within 12 hours, please contact us. All orders are both sent to our e-mail and backed up in the booking system. It’s most likely that your order will be found.
Read More...All drivers of Hellenic Taxi speak English, Russian, and Greek. You will have no problems in communicating with your assigned driver.
Read More...Our driver will meet you with a nameplate (with your name and family name written on it) at the place you have specified when ordering a transfer. At the airport, we generally meet our clients at the exit of the arrivals area. At a railway station, we will meet you on the train arrival platform. At a seaport, you will also recognize your driver instantly due to the nameplate. If you order a transfer from a hotel, our driver will be waiting for you in the hall. In case of moving from a cottage, he will walk to the porch or the drive. If you couldn’t meet the driver at the specified time, contact us by phone. We will always help you!
Read More...Notify us by phone as soon as possible. We will try to postpone the transfer until the time or day of your arrival.
Read More...You can submit a request for a change of order no later than 24 hours before the ride. To do this, contact us by phone or via the feedback form. You must have all the order details on hand. We cannot guarantee the availability of the necessary motor car on last-minute notice, but we will undertake everything we can in order to help you. Order changing is considered accepted only after our written confirmation!
Read More...You can find information on ride duration on the Destination page after selecting a particular region. The page with region description contains a detailed schedule with the specified duration of all routes starting from this location.
Read More...Do not worry. We always track down the time of the flight arrival. The transfer car will be waiting for your arrival by any means of transport if the delay has occurred due to circumstances beyond your control. In the case of force majeure and the resulting delay for many hours, we will be thankful if you find a way to inform us. Please also notify us in case the flight number or any other important arrival details are changed.
Read More...