Before you book

What information do I need in order to book?

In order to book a transfer, you will need to provide us with the following information: one of the passengers’ names and surname, contacts (e-mail and phone number), pick-up location, destination. At the moment all transfers are executed without advance payment so you need to specify no payment information!

While booking, you can also specify additional information about your ride. For transfers from airports, seaports, railway stations please indicate the flight or voyage number! This will give us the opportunity to send the car on time despite traveling delays beyond your control. For transfers to airports, ports, railway stations the voyage number will help us calculate the precise time of your ride. We will assist you in correcting it, if necessary.


Do you accept the last minute order?

Orders submitted via the online booking form should be sent to us no later than 24 hours before the ride. If you need a last-minute transfer, it will be safer to contact us by phone or e-mail. We will do our best to help you!


Is the car suitable for me?

While choosing the car model in the second step of booking, please pay attention to the number of seats indicated close to the car image. Every passenger can take one (1) standard suitcase. Outsized cargo (rigid baby strollers, sports equipment, etc.) should be additionally specified when booking so that we could calculate the car capacity in advance and offer you another option if the car does not match your needs.


How to book a transfer?

To book a transfer, please use our booking form displayed on the main page and destinations pages. It provides a selection of desired date and time of the ride, pick-up location, destination, number of passengers, returns or one-way ride. Booking will take no more than 5 minutes of your time.

You can also book a transfer by e-mail or phone. We recommend booking a car no later than 24 hours before the ride. Otherwise, make sure to contact us by phone to check the availability of booking.


What departure time do I specify?

Booking a transfer FROM the airport, seaport, or railway station, indicate the time of your arrival written down in your ticket. Booking a transfer TO the airport, subtract ride duration + 2 hours + up to 30 minutes for unforeseen circumstances from the time of your departure by plane. That means that if your flight departs at 11.00, and the ride duration is one hour, we recommend indicating 7.30 as the time of transfer.